You do the real work.We’ll do the paperwork.

No. If you quote on the go from your own rates, by the metre, the room or the job, it’s for you: painters, flooring layers, fencers, tilers, cleaners, plumbers, sparkies, builders and more. Pocket suits busy owners who keep things lean and simple; Office suits owners who want tidy accounts too; Head Office suits businesses using ServiceM8, Tradify or Fergus.

No. Save Back Pocket Office’s number in your phone and message it on WhatsApp or by text: a voice note, a photo of your notes, or a customer’s message forwarded on. Website enquiries and customer emails can be forwarded to your Back Pocket Office email address. We recognise your number, so we know it’s you. You check quotes and reply yes in the same chat.

No. It’s a service. Software gives you the tools; Back Pocket Office does the work. A real person runs your quoting, invoicing and chasing (and on Office, your bookkeeping) inside the software you already have. You message one number and reply yes.

They’re great tools, but someone still has to drive them: write the quotes, follow them up, send the invoices and chase the money. That’s the bit we do. In your app we put quotes in, mark them won or lost, and raise the invoices. Scheduling, dispatch, timesheets and stock stay with you. No job app? You don’t need one: Xero or MYOB is enough.

Three fixed monthly plans, NZD plus GST: Pocket $595 (up to 20 quotes and invoices a month, same-working-day quotes, follow-ups, invoicing and chasing, translated quotes on request and a monthly report), Office $995 (up to 50, faster turnaround on quotes, repeat work reminders, tidy accounts with weekly bookkeeping in Xero or MYOB, a weekly report, Google review requests and matching customer paperwork) and Head Office from $1,495 (50 included with top-ups, working in ServiceM8, Tradify or Fergus, first in the queue, a monthly check-in call, a quarterly price review and notes on lost quotes). Each plan has a one-off setup and onboarding fee of one month’s fee (up to $995), paid up front or spread over your first 12 months. No hourly billing. Refer another business and your next month is free.

Not on Pocket. If you use Xero or MYOB, quotes and invoices go out from there in your name. If you don’t, they go out on your own professional template, with your logo, payment details and terms. Office includes bookkeeping, so it needs Xero or MYOB. We set it all up at onboarding.

On Office and Head Office we do the day-to-day bookkeeping: supplier bills and receipts entered and matched to jobs, and your bank reconciled every week in Xero or MYOB, following your accountant’s rules. GST returns, tax and year-end stay with your accountant, and they’ll get clean, up-to-date files.

Yes, on every plan, on request. Any quote can come with an AI-translated copy, in Mandarin for example, for customers who’d rather read it in their own language. It’s made from your English quote, using item names set up at onboarding, and notes that the English quote is the official one. Your terms of trade stay in English. It’s a small touch that can win the job.

Fast, because the first good quote often wins the job. On Pocket, the same working day. Office quotes are prioritised for a faster turnaround, and Head Office jobs go first in the queue. If anything that changes the price is missing, you get a short list of questions in one message, not a guess. Notes sent after hours are done first thing next working day.

Yes, behind the scenes, the same way an accountant uses software. It helps with the quick drafting and data entry. A real person checks every item, and you approve anything that goes to a customer.

A 20-minute chat about your open quotes, unanswered enquiries and overdue invoices. In Auckland we can do it over a beer or a coffee at your local; anywhere else by phone or video. You get a one-page summary the next day. No pitch, no obligation.

Those apps make you faster at doing it yourself. Back Pocket Office makes it not your job: we draft, check, send, follow up, invoice and chase, keep your books tidy on Office, and you just approve.

Only the minimum we need to do the work: a limited user login on your accounting or job software, never your bank login and never your own password. Your information is used only to do your work and get better at it for you. It’s never used to train public AI models and never shared with other clients. You can take a copy any time, and we never approve payments. See our privacy page for the detail.

Monthly plans stop on 30 days’ notice. There’s a named backup for leave and sickness, and everything lives in your own Xero or MYOB, so nothing is stuck with us.